# Ding πŸ’₯ PowerUp ### Quick Start Guide: {% embed url="" %} ### In this quick start guide you will: * [ ] Add the **Ding (Sidebar**) section onto a page (usually the student dashboard, but it can be used on any page) * [ ] Change the colors and style options you would like to use * [ ] Add Announcement posts to either be posted right away or to be scheduled to be shown on a certain date. * [ ] Configure the Announcement post to be show to certain users based on enrollment status ### Important Usage Notes * The Ding button will not appear unless there is a visible post * The Ding messages will always appear in Publish date order with the most recent publish date appearing first * Do not add more than one "Ding Sidebar" to a page * To try this out before making it live for your members, add the Ding Sidebar section to a private custom page. Then when you are ready, you can copy that section over to the page your members will see. * You can place Ding on both private and public pages - each one will have it's own message list and are not shared. ### πŸ‘€ For those who like to read: Quickstart Guide Transcript All right. So now that you've installed, ding, let's show you how to use your new superpower. As a quick reminder, Ding allows you to provide some smart messaging inside of your member space on your Thinkific site. You can let your members know of all the new content events, announcements, all of the new stuff that's going on inside of your Thinkific site and your member portal. And it's a great retention strategy because everybody loves new content and new things that you're providing. It reminds them of all the value that you're providing and how great you are. So let's go ahead and show you how to use it. It's super intuitive and you'll be up and running in a matter of no time. First, you should have Thinkific account and you should have Ding installed. Go ahead and check the apps and make sure it's inside there. After verifying that Ding App is installed, head into Site Builder. Ding can technically be installed on any page inside of your site, but I recommend that you install it inside of the student dashboard, because that is the page that people will see for the very first time after they log in. Click default pages and go into student dashboard. Then let's add add a new section called Ding. Cick `Add section` and just type in *Ding* and you'll see the Ding power up and the Ding of Sidebar section. Go ahead and add that section to your page. You'll see a new section added to your student dashboard. However, **you won't see the Ding notification button here until we add what's called an announcement posts.** #### Adding your first announcement Let's go ahead inside of Ding Sidebar, and we're going to click on, **Add an announcement**. This is where you're going to add messages and announcements for your members, and we'll get into all the details of what these messages are. As soon as you add that, you'll see the Ding button now appear in the lower right hand corner. So let's go ahead and click save, so we can preview this on the student dashboard. After you click save, then if we go into our member space, you're going to now see the Ding What's New button. When you click on it, you'll see the actual announcement posts. So every new announcement post will contain the type of post it is when it was posted. Heading some texts. And also if you have a link in here, it'll also be linked as well. You can include rich media like an image or a video, and there are many options that you can explore [inside of the documentation](/super-power-settings/untitled). #### Changing the style of the Ding Button The first thing that you may want to do is to **change the style of the button**. Right inside of the [button settings ](/super-power-settings/untitled#button)you can change what the text is on the button, what the color is going to be used on the button as well as what icon is to be used. There are several that have been made available to you, and you can also do a custom one and pick any icon that's available from Font. Awesome. Now, let's talk about post types. This is a nice, convenient way for you to label the different types of posts with color coding for each type of posts that you want to share. This is useful because it reminds your members what you're providing. Maybe you have some content, maybe you have some events, maybe there's general announcements, maybe you're teasing early access to content. So this is really a nice way to conveniently remind people of what the different types of posts are and there's color coding associated with them. #### A look at announcement post settings Okay. Now that's the basic settings, which apply to all posts, but the details are in the announcement post. This is where you're going to configure the content that will be included in the announcement post. The first thing is to decide if you want to use any media, you can choose not to and just have a text only post. You can also include a video as well. Try changing the default post to a video. You can use a video from your video library, and then you'll get the benefits of all the engagement metrics associated with that. After saving the settings and refreshing the page, we'll now see that we have a video on the Ding sidebar. It's super convenient for your members without them having to work very hard to consume your content. #### Using SmartText The heading and description for the post has what's called smart text. We like to do this inside of our PowerUps because personalization really has lots of value to create a deep connection with your members. Anytime you put in the smart text *\[NAME]*, the person's name will be injected into the post. You can use the SmartText inside of the heading and description of the announcement post. #### Using rich text Rich text can include bullet lists and things like that. Definitely suggest that you stick to some basic formatting: bolding , italics, links, colors. Since the editor accepts modifying the underlying code, you may end up breaking the page. So just be careful on what you put in the, or just stick to the basic formatting. #### Setting a publish date There is some really powerful features on the post in terms of when you'd like the post to be displayed to your members. You can configure a publish date and set this date it to be in the future, and it will only be shown on or after that date, you can also decide to hide that particular post on a particular date. #### Using a Call to Action Let's say you have a call to action where you want to encourage your members to click a button and go somewhere. All you need to do is configure some text for the link, say, *Click me* and then select your page. You can enter a custom URL or even directly link to another course page or checkout link. #### Using Post Labels If you want to change the type of color that's used for that particular post, you can choose one of the post types. There are 5 different post types you can set both a color and a text label. You would first setup the [post types](/super-power-settings/untitled#post-types) in the main settings and then choose the post types you want to use for the particular post announcement. #### Targeting Specific Users If you want to have posts that are targeted to certain levels of members all you need to do is decide which member you want to target. By default, it's going to show messages to everybody. And I recommend doing it that way, unless you're including a link, because it's always great to tease content. Even if you have multiple levels, it's great to kind of show everybody what's going on inside of your membership. If you want the post to be displayed only to a certain set members, you would just select [certain combinations](/super-power-settings/untitled#announcement-post-settings) of target settings. For example, you could could have posts only be shown to users who are enrolled in certain courses or bundles. #### Conclusion So that's how easy it is to use the Ding power up. Go ahead and make sure you make use of this, for sure. Everybody loves what's new. There's really high conversion rates for people and clicking this little what's new section. People always want to explore, but it's up to you to make sure that this is updated all the time. Okay. Maybe once a week or even more frequently than that, you have to kind of figure out what works for you. All right. So that's it. Go ahead and use your new super power. # Installing Ding ### Before Installation: Create an account and purchase Ding Ding **does not require a monthly subscription.** We do however require you to create an account on [our Thinkific site ](https://powerups.thinkific.com/)and purchase Ding before you can install it into any site. Plus, you will also be able to quickly access any other PowerUp that you have purchased. {% hint style="warning" %} After your purchase you will be able to install the Ding app from the [member portal](https://powerups.thinkific.com/pages/playeah-activation). Depending on the license that was purchased, you may be able to install this app on many Thinkific sites or just one site. {% endhint %} ![](/files/-McFKp_gdJuCsqlSCRdp) {% hint style="info" %} Be sure to have your Thinkific Site Admin login details handy in order to install Ding into your site. {% endhint %} ### STEP 1: Login as a Site Admin & Locate your Thinkific Subdomain ![](/files/-McFKZ1h9pNULcDuZRQy) ### STEP 2: Enter your Subdomain on the Activation Page Once you have your subdomain for the Thinkific site you wish to install Ding on, head over to the [activation page on the member portal.](https://www.superpowerups.com/pages/ding-install) ![](/files/-McFKp_gdJuCsqlSCRdp) {% hint style="info" %} During the **purchase process you will already be directed to this page automatically after purchase**. You should also be already logged in to the member portal at this time, but in case you need to revisit the page, or if you were rudely interrupted :triumph: during the process, you can restart the process by just logging back into the [member portal](https://powerups.thinkific.com/enrollments). {% endhint %} ### STEP 3: Accept the App Installation After entering your subdomain, you will see a screen that looks like below. Be sure to click on the **ACCEPT & INSTALL** button. :point\_down: It's that big dark blue-ish / purple-ish button at the bottom of the page ![](/files/-McFL2ylniMqafaqsBxZ) {% hint style="warning" %} Ding does not actually use any API's or access any of your Thinkific site data. Currently Thinkific's app screen that you see above is the same for all applications. The clause noted "Access and modify your Thinkific data" is applied to all Apps by Thinkific, however Ding does not use any such requests. {% endhint %} ### # Ding (Sidebar) ## About this super power: The Ding (Sidebar) section will allow you to add notification messages for your members. There is a notification button that gets displayed on top of the page and when your member clicks it, a sidebar filled with your notifications appears. ### How to use this section: * [ ] Add the **Ding (Sidebar**) section onto a page (usually the student dashboard, but it can be used on any page) * [ ] Change the colors and style options you would like to use * [ ] Add Announcement posts to either be posted right away or to be scheduled to be shown on a certain date. * [ ] Configure the Announcement post to be show to certain users based on enrollment status ### Section Settings: #### Button The button controls how the button appears on the page and what text and icon is used for the button. Open up the Button settings group to change the following settings: ![](/files/-McBjxON9R-BmrGlMiHH) * **Heading** - this will change the text that appears on the button * **Background / Text Colors**: this controls the color used by the button * **Position** - you can choose if you want the button to appear on the left or right side of the screen * **Icon** - select the icon that you would like to use. There are predefined icons as well as "Custom". When using "Custom" you can use any of the icons found on [Font Awesome](https://fontawesome.com/v5.15/icons?d=gallery\&p=2). * **Custom Icon** - when "Custom" is used as the icon type, you must paste in a [Font Awesome](https://fontawesome.com/v5.15/icons?d=gallery\&p=2) icon snippet. Browse [Font Awesome](https://fontawesome.com/v5.15/icons?d=gallery\&p=2) and search for an icon, then click the icon code to copy the text (it should look like the example shown). * **Animation** - this controls how the button will appear when the page is loaded. {% hint style="warning" %} The button will not appear until a post is shown. {% endhint %} #### **Post List** ![](/files/-McBkSz3KQ4R38MjpGUB) The Post List section group controls how the sidebar appears as well as the heading that is shown in the sidebar * **Position** - you can have the sidebar appear on the left or right of the screen when it is opened * **Heading** - This will change the text of the heading that is shown when the sidebar opens * **Background / text Colors** - This will control the colors of the heading when the sidebar opens #### Post Types ![](/files/-McBlSSqeq7buxQSD4ii) You can specify up to 4 different post types. You can change the label and color used for the post type. This will allow your members to quickly see certain types of posts. Changing the settings in this settings group will effect all posts that you have added. ### Announcement Posts ![](/files/-McBm59ay3HIoh2_cS4a) To add announcements, you must add an announcement post in the Blocks portion of the section. Each announcement post has it's own set of settings to control what is shown, how/when it appears and who see's it #### Announcement Post Settings * **Image or Video** - Use this setting to decide if you want the image, video or no media displayed. * **Image** - upload an image to be used for the announcement. Remove the default sample image if you want a text only announcement post * **Video -** select a video option to display a video in your announcement post. Selecting a video will over ride the image option * **Heading** - this is the title that is shown for the announcement * **Description** - this is the main text that appears in the post announcement - be sure to stick to basic formatting options like bold, color, lists, links. Using other options in the WYSIWYG editor may result in undesired results * **Publish** - this is the date that you would like the post to appear. It also optionally shows in the post listing. **The publish date controls the order in which the posts appear in the list with most recent always on top.** * **Hide on Date and Hide Date** - if selected, this will be the date that the post is automatically removed * **Link text and Page** - When you specify "link text" there will be a link associated with the item * **Type Color** - select one of the items in the list to associate it with the color and label that was set in the Post types settings. Note: this list shown does not change to match the labels you have chosen. But the label shown will be what you specify. * **Custom** - when you choose a Type Color of Custom, you can specify any label and color you wish * **Target user** * **All** - this post will be shown to all users * **Enrolled In / Not Enrolled In / Completed / Not Completed** - When selected you must select a corresponding course or bundle in the **Target Products** setting * **Target Product** choose a course or bundle. ex: *Enrolled In / Course One* will result in showing this post only to users who are enrolled in *Course One* {% hint style="info" %} The posts will show in order of the publish date with most recent always on top {% endhint %} # Custom Field Nag Use this super power if you are using custom profile fields and you want to ensure your members fill them in. {% hint style="warning" %} Since Site Builder doesn't recognize who is signed in, you may not see the popup inside of Site Builder, but you can preview this on the actual student dashboard page. {% endhint %} {% embed url="" %} ### How to use this super power 1\) Make sure you have Ding installed 2\) Open up Site Builder and navigate to your Student Dashboard page 3\) Add the `Custom Field Nag` section from Ding 4\) Add the names of your custom fields into the `Custom Fields to Verify` setting ![](/files/lo0Ku4oidFlAh71z6AGo) 5\) Choose your `widget style` 6\) Update your `headings` to specify the message you would like to display 7\) Update the `Call to Action` to specify the button text 8\) If your widget style requires an image, update the `Popup image` settings 9\) Update the `widget location` to display the message in the location you desire 10\) Update the `widget visibility` to control when it appears 11\) Enable or disable sound in the `sound settings` {% hint style="info" %} The custom fields need to match exactly what you have configured in your yoursite.thinkific.com/manage/settings#custom-sign-up-fields page. When you add more than one field, be sure to keep each field name on one line. We will check to see if all fields are non-blank {% endhint %} # Support options ### 1) Primary Support : Facebook Group Here are some types of questions or problems to post inside the [**Super PowerUps Facebook group**](https://www.facebook.com/groups/superpowerups) **:** * *How do I ....* * *I can't seem to get this to work...* * *I am confused by...* * *I can't find....* Basically for any trouble using the our PowerUps - please post a question [inside the Facebook Group](https://www.facebook.com/groups/superpowerups). This way everyone can leverage the information shared by us and possibly others can also provide input into how they are using their super powers. #### When posting a "help me" type of message inside the Facebook group: * [ ] Describe the steps you are taking to see the issue. * [ ] Specify the PowerUp Name (and super section) you are using * [ ] Detail "what you are trying to achieve" as well (so we know if you are using the correct super power) * [ ] Provide a screen shot and even better a [Loom](https://www.loom.com/) screen recording * [ ] Provide a link if possible {% hint style="info" %} Issue resolution starts with **clearly understanding your problem** or question. So the clearer and more precise you are in not only describing the issue, but also what exactly you are trying to achieve goes a long way into a quick resolution. The best way to report issues is to share a screen recording video. This way you can actually describe and show at the same time. Plus it is much quicker for you as well, because you do not have to type a long message. We love :heart\_eyes: screen recordings and issues that include them quickly go to the top of the priority list. Use [Loom](https://www.loom.com/) or other free tools, to quickly and easily share a screen recording. {% endhint %} If the issues needs to "move to support" because of access information or you would rather not reveal your site or issue - then we will continue the conversation as a [support ticket.](httpssupport.superpowerups.com://) ### 2) Support Tickets Filing a [support ticket ](https://powerups.atlassian.net/servicedesk/customer/portal/1)should be used for the following types of issues * Account problems (can't log in, unable to install or access purchased products) * Billing questions * Issues that require sharing sensitive information As with posting an issue to the Facbeook group, we ask that you provide as much detail as possible when reporting the problem. * Describe the steps you are taking to see the issue. * Specify the PowerUp Name (and super section) you are using * Detail "what you are trying to achieve" as well (so we know if you are using the correct super power) * Provide a screen shot and even better a [Loom](https://www.loom.com/) screen recording * Provide a link if possible # Licensing ### If you purchased Ding (Stand alone version): * You are entitled to install Ding into one Thinkific site. * If you uninstall the Sing app from your Thinkific site, you will not be able to reinstall it or move your license to another site without contacting support first. ### If you are a [PowerPass](https://powerups.thinkific.com/pages/playeah#pricing) member: * You are entitled to all available PowerUp's as long as your subscription is current * You are entitled to install Ding into one Thinkific site. * If you uninstall the Ding app from your Thinkific site, you will not be able to reinstall it or move your license to another site without contacting support first. * If you cancel your PowerPass subscription, you will still have access to Ding from your Thinkific site as long as you have kept it installed. You will also receive future updates to the Ding app going forward. ### If you have purchased an [Agency License](https://powerups.thinkific.com/pages/playeah#pricing): * You are entitled to all available PowerUp's as long as your subscription is current * You are entitled to install Ding into unlimited Thinkific sites (yours or your clients). * If you uninstall the Ding app from your Thinkific site, you will be able to reinstall it or move your license to another site. * If you cancel your Agency License subscription, you will still have access to Ding from your Thinkific site as long as you have kept it installed. You will also receive future updates to the Ding app going forward. # Uninstalling Please tell me it's not true - say it ain't so. **Do you really want to remove this super power** from your site? You realize you will lose all of that super power strength β€‹πŸ¦Έ that you once had, don't you?β€Œ Ok, well if you really really want to, the instructions are below β€‹πŸ‘‡ ## β€‹β€‹πŸ¦Ή Here is how to lose your super powersπŸ‘‡β€Œ Head over to your apps page inside of your site * Locate **Ding** :boom: **PowerUp** and click the *nasty red rash can button to uninstall the app* One more warning here - if you uninstall Ding, you will not be able to reinstall it on another site unless you have purchased the [PowerUps Agency license](https://powerups.thinkific.com/pages/playeah#pricing)β€‹β€Œ ​![](https://media.giphy.com/media/UQaRUOLveyjNC/giphy.gif)β€Œ ## β€‹β€‹πŸ‘‹ So long β€‹πŸ˜­ If you are having "click remorse" right about now and realize you made a bad decision, then just [reach out to support](http://support.robgalvin.co/) with the details and we will see about getting your super powers restored β€‹πŸ¦Έ # Frequently Asked Questions ## Who is the creator if Ding? Ding is just one of [the PowerUp's](https://powerups.thinkific.com/) (aka Thinkific apps) that are created by [Rob Galvin](https://www.robgalvin.co/) - who has been a certified [Thinkific Expert](https://www.thinkific.com/experts/site-creation-experts/rob-galvin/) for over four+ years. Rob and his team have been customizing Thinkific Site Experiences since 2016 (before there was "Site Builder", before there was "Page Builder" and before there was even an "Expert" program.) Every day Rob and his team work on creating new ways to use Thinkific, creating hand crafted designs and user experiences that match the business and type of program being used on Thinkific *(it's not just for "courses" - we have done events, ambassador training, membership programs, corporate training, continuing education - you name it we have seen it.)* **Up until now, only select business had the opportunity to work 1 on 1 with us**. But now, with Thinkific's "App Store" model - we are able to easily package up all of our **"ninja tricks"** πŸ§™ that we are creating for our clients (who handsomely pay us thousands of dollars) into what we call PowerUps. ## What in the world is a "PowerUp" A PowerUp is a collection of new Site Builder sections that will give you new designs, features and abilities. Technically they are called "Theme Extensions" - this is different than the "custom themes" we create for clients. "Theme Extensions" allow you to stay up to date with Thinkific's theme updates while preserving and not losing any of the PowerUps you have installed and setup. And the best part is, once you install a PowerUp: * You get to keep it forever πŸ“† (as long as you do not uninstall it) * When we update it ⚑ - you get the updates (for free and without having to click any buttons) * You can use you new super powers 🦸 on any page (unless we tell you otherwise) ## Do I need any technical skills? Nope. These PowerUps are created especially for those who are not technical. All settings are exposed via Site Builder. ## Do I need to pay a monthly fee? Nope. You can buy this power up and pay once => keep forever. Or if you want to swipe all of our PowerUps, you can get a PowerUp pass for a year for $399. ## Do I need to learn another platform / app? No, you will not need to remember another login. Everything will accessible and easy to use inside of Thinkific's Site Builder. ## How much would it cost if I paid a developer to do this? It would easily cost several hundred dollars just for this PowerUp - In fact, our clients are paying us several thousand dollars to create similar experiences for them. $399/year is a steal for the PowerUp pass. ## Can I still get Thinkific theme updates? Yes, this new "App" model allows you to install theme extensions like this PowerUp and still be able to update Thinkific updates without losing anything. ## Can I really keep this forever? Once you install it into your Thinkific site. It is yours to keep forever. And if you are a PowerUp Pass member, you will still be able to use it after you cancel your subscription. ## Can I set this up without effecting existing members? Yes, although it only takes a few minutes to setup - you can play around and set it up before making it live for your members. ## What do I need to use this? You must be on a current "Site Builder" theme and have an active paying subscription with Thinkific. ## Can I use this if I am on a Free plan? Currently No, Thinkific does not allow app's to be used on a free plan. Anything above a free plan will work. ## What happens after I purchase? After you create an account and submit payment, you will be instructed to install the Power Up into your Thinkific site. You will then be able to access helpful videos on how to set it up. ## Will this PowerUp be updated in the future? Yes. In fact, if you are a PowerUp Pass member, you will be able to request tweaks. Occasionally we will release an update that contains all requests and they will be instantly available to you. ## Can I use this on multiple sites? You can use this on multiple sites if you have purchased an Agency license. ## Will you set this up for me? It is drop dead easy to setup and use in a matter of minutes. And with the helpful videos, I am practically right behind your shoulder guiding you. Sorry, this is DIY. ## With a PowerUp Pass I can basically swipe all of the PowerUps? Crazy isn't it? If you paid for the PowerUP Pass, installed all of the PowerUps and then cancelled, you would still have the PowerUps available to you - even future updates. ## Why is this so inexpensive, when your clients are paying thousands of dollars? I am taking much of the value I provide to my 1-on-1 clients and packaging them up for the rest of the Thinkific community to benefit from. Just call us "Rob"in Hood. ## Can I request any customizations? If you are a PowerUp Pass member, you can request tweaks to any PowerUp. We will review requests on a regular basis and update or create new PowersUps for you and other members. ## Can I use this with a custom theme? You will be able to install this if you are using a custom theme. Most if not all sections should work, but are not guaranteed to if you are using a custom theme.[
](https://docs-swiss.superpowerups.com/help-and-support/uninstalling)